FNB UMST URGENTLY RETURN MY REVERSED FUNDS

FNB MUST PLEASE HAVE MY REVERSED FUNDS RETURNED BACK INTO MY ACCOUNT!!!

THE FNB STATEMENT BELOW SHOULD MEAN JUST THAT!!!!! - Reversed funds will only be deleted if the amount has already been settled (processed) on your account.

THE REVERED AMOUNT IS STILL REFLECTING AS WITHDRAWN ON MY ACCOUNT WHEN IT SHOULD BE DELETED, WHEREAS ABSA REVERSED MY MONEY MORE THAN 7 DAYS AGO BUT I AM STILL WITHOUT MONEY.

The dispute is about an amount of R1200 that I had tried to withdraw from an ABSA ATM on 23/09/201 but was never dispensed nor reversed back into my zero account. I was informed via SMS by FNB - Garderns branch (where I logged the dispute) on 27/09/2021 that the money was reversed back into my Zero account on 25/09/2021 but when I check on the transaction history, two transaction of R1200 on 25/09/2021 appear however one the transaction is shown as -R1200 and the other as just R1200 and they both bare the same reference number but no money is reflecting back into my account.

HOW CAN FNB HOLD ON TO MY MUCH NEEDED MONEY WHEN ABSA REVERSED MY MONEY WITHIN 2 DAYS AND 9 DAYS LATER THE MONEY IS STILL NOT ON MY BANK ACCOUNT BECAUSE OF ERROR CREATED BY FNB??????

PLEASE RETURN MY R1200 NOW, IT MAY NOT BE MUCH TO FNB BUT R1200 IS A LOT TO PEOPLE LIKE ME. OMBUDSMAN NEEDS TO KNOW ABOUT THINGS FNB DO TO POOR PEOPLE.