FNB *****ulent transactions not sorted out since 2017

*****ulent transactions have been going of on my account for months now. Phoned, NUMEROUS TIMES, E- MAILED, WENT TO THE BRANCH. To no avail. Had to get a new card. AND then I have to pay for it! Apparently, after doing some research, these *****ulent transactions, DECLINED FOREIGN TRANSACTIONS OF R8.00, has been a problem with you, FNB since 2017! I WILL NOT PAY FOR THE NEW CARD ISSUED. SINCE IT DID NOT SOLVE THIS PROBLEM! I have been using another card, different account, same profile, because of this account not being sorted out, and the *****ulent transactions are still going through. Sorry FNB. I will be closing my account on Saturday, and will be going back to Capitec Bank. It has been five months now. You are not capable of preventing *****, and or sorting out a problem. AND THEN I HAVE TO PAY FOR A NEW CARD. NOT GOING TO HAPPEN.