FNB *****ULENT DEPARTMENT

I am beyond fed up with “FNB” the fact that I have to go through this to resolve my issue it’s indeed frustrating. My husband had made a deposit to my business account on the 3rd of December 2024, it’s a frequent transaction and he always uses the same account to make payment. On the 7th of December 2024 I did few transfers from my savings account to my business account and few hours later I was permitted to do transactions and that was quiet embarrassing considering the fact that I was not even informed by the bank. I had chat with my bank the next day which was Sunday and wow it was from one department to another without resolving my issue, I was provided with a number to call and it kept on cutting my calls. I had an early personal appointment that needed payment today “09 December 2024”. I woke up very early to try and resolve the issue with the bank and the teller just handed me a phone to speak the with *****ulent department and guess what my issue is still not sorted out.

So apparently my account was reported for ***** because of the deposit my husband had made, I did not report that nor did I even receive an email or a call from the bank confirming with the account holder. That was the most selfish move and it was very much inconvenient for me. Up until now it’s not resolved and I never reported anything, this is really frustrating honestly.

Who gave the right to block my account without my knowledge, and yet you failed to resolve my issue swiftly.