AB
Aziem B

1 reviews | Active since Aug 2018

13 Aug 2018, 16:26

FNB try and rectify your mistake

So I decided to open and account with FNB in Apr 2018 and till now while there is money being transfered on a daily basis I can't access the funds because docs that I've sent numerous times before is not uploaded yet. Wake up FNB. You're playing with my money and it's not right.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2018, 16:46
Official

Good day Aziem Banderker,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)