MK
Mariette K

1 reviews | Active since Jul 2015

13 Jul 2015, 12:40

FNB Trust account frozen

Bad communication with FNB Fika Jhb. I am not used to this bad service from FNB. I am trying now for a year to give them all the documents they ask for and everytime their is just ask for another document ..... In the meanwhile our Trust account is frozen and they just don't reply to my emails or messages.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 12:55
Official
Hello mariettekrog,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 735613NF.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)