cS
candice S
1 reviews | Active since Mar 2021
29 Mar 2021, 11:16
FNB TREATS PPL LIKE **** IF YOU DONT HAVE A INCOME
fnb makes claims to be the best bank in SA BUT LET ME TELL YOU IF YOU HAVE NO MORE INCOME THEY TREAT YOU LIKE **** I HAVE BEEN TRYING TO CLOSE MY ACCOUNT WITH FNB AS I LOST MY JOB NOT ONLY ARE THEY REFUSING TO ALLOWE ME TO MAKE PAYMENT ARRANGEMENT SO I CAN PAY BACK MY OVER DRAUGHT THEY KEEP CHARGING ME BANK CHARGERS FOR A CARD I DIDNT WANT AND THEN THIER RUDE BANKERS ARE TELLING ME IT DOESNT MATTER IF I LOST MY JOB I MUST PAY THAT AMOUNT IN FULL OR LEGAL FEES AND COST WILL BE BROUGHT AGINST ME.......SO WHAT DO I DO FNB TRY PAY WHAT I CAN AND U KEEP PUTTING BANK CHARGES AND WONT HELP ME AT ALL I MEAN REALLY IVE NEVER HAD SUCH HORRIBLE EXPERIENCE AS I HAVE HAD SINICE LOSING MY INCOME.....
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candice S's updateReviewer Update
31 Mar 2021, 10:10this was fnb reply on the mgs they dont care what ever happing just pay them and well your struggling they will just keep adding bank charges(the downgrade cost you a card fee and more in bank charges lol)......Thank you so much FNB you guys have been great.
Good day
Good day
With referance to your co mplaint, we note that you did speak to a consultant this morning regarding the account .We do apologise for any inconvenience caused when you were not assisted by the consultant.What cant assist you with the charges per month is to downgrade the account and this can be done by any FNB branch .We unfortunately cannot close the account due to the overdraft linked to this account
Kindly contact me or we can discuss further via email.
Regards Sharifor Evens
cS
candice S's update31 Mar 2021, 10:10
Reviewer Update
this was fnb reply on the mgs they dont care what ever happing just pay them and well your struggling they will just keep adding bank charges(the downgrade cost you a card fee and more in bank charges lol)......Thank you so much FNB you guys have been great.
Good day
Good day
With referance to your co mplaint, we note that you did speak to a consultant this morning regarding the account .We do apologise for any inconvenience caused when you were not assisted by the consultant.What cant assist you with the charges per month is to downgrade the account and this can be done by any FNB branch .We unfortunately cannot close the account due to the overdraft linked to this account
Kindly contact me or we can discuss further via email.
Regards Sharifor Evens
