FNB Travel - going to extra mile

I recently bought plane tickets using eBucks Travel, but the spousal linking wasn't done yet. When I called in, the agent said that nothing could be done regarding the discount (which can apply to the spouse). However, I also sent an email and Tsholofelo Mahlangu helped.

I got my discount. Excellent service. Really reflects the FNB, how can we help motto. Thank you so much Tsholofelo :)