FNB transferred my money to an incorrect foreign bank!

I logged a complaint under ref***NF about 2 weeks ago. FNB responded with 2 wire references that were supposedly the wire references for the payments they made to my Canadian Bank (Bank of Montreal). I've been contacting Busisiswe who originally responded, with no answers or responses. Bank of Montreal have informed me that the 2 wires with your references 1. *** // SD3GRM23G0GP8B61 2. *** // SD3GRM2050GP8531 was not sent to Bank of Montreal and subsequently they are unable to trace where that money went. Can FNB please trace these wires and ensure that it gets paid to the correct bank account, or contact me via email if you have any other questions. This is now 3 months since you apparently "returned" my funds and I still do not have it.