FNB TRANSFER REVERSAL

Item: FNB (First National Bank)
Rating: 1
Author: Ben T

My name is Ben Tau, I made a wrong transfer from my personal account to a wrong account on the 23 August for R1500 and this was my last penny meant for my kids. FNB has been sending me from pillar to post about retrieving my money back. This is actually a bad service I ever experienced with FNB since I joined them in 2010. After all I made a mistake and FNB must reverse my money back to my account. I started using Capitec and I am enjoying the service there and I was not planning to part ways with FNB soon, but with this I am going to part with FNB for good.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

28 Aug 2019, 11:04

Good Day Ben Tau
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.

Ref: ***NF

Regards, Hello Peter Team Tel number: ***

FNB (First National Bank)'s reply28 Aug 2019, 11:04

Official

Ben T's updateReviewer Update

28 Aug 2019, 11:18

Looking forward to hearing from you.

Ben T's update28 Aug 2019, 11:18

Reviewer Update

Looking forward to hearing from you.