FNB TRANSACTIONS *****

I am so shocked a Mr D delivery transaction went off my account today after 13h00pm. I did not order anything from them at all. What is more shocking that no bank OTP was received, FNB you've got some explaining to do. I opened a ***** case but I am really concerned that a Mr D transaction would go off with no card details of mine being saved on the app and that I do not order through Mr D. I blocked my card immediately and online banking profile.

How is my information even available when every transaction requires an OTP. FNB YOU HAVE TO EXPLAIN YOURSELVES...

Very concerned and disappointed customer. The ***** department will only get back to me 7-30 working days according to the consultant. I have to pay R120 for a new card as well why would the customer be liable for a new card purchase if I am not at fault here?

The OTP is my biggest concern now.