RA
Ruan A
1 reviews | Active since Nov 2011
23 Sept 2020, 11:41
Fnb totally ***********
After their covid 'relief' none of the debits that sit with fnb, that THEY changed were changed back! Now I'm getting threatening emails and smses from them because the payments aren't going through on schedule! It's YOUR mistake! I'm being told I must phone each department to fix it. I WILL NOT! YOU made the mistake and I expect you to fix it! I am a private client and my banker is ignoring my requests for feedback. I brought this up last month, it's still not fixed. Why? I want to have the answer to that question! Fnb is useless, totally *********** on all fronts! I will move as soon as I can. I want this fixed I have been more that patient! It's over now.
Helpful (0)
Replies (1)0
Replies (1)RA
Ruan A's updateReviewer Update
29 Sept 2020, 07:57Cookie cutter response. No one had called me, no one has provided me with feedback I just get ignored. Fnb is the worst customer service bank in the country, I'm going to start looking elsewhere
RA
Ruan A's update29 Sept 2020, 07:57
Reviewer Update
Cookie cutter response. No one had called me, no one has provided me with feedback I just get ignored. Fnb is the worst customer service bank in the country, I'm going to start looking elsewhere
