HSVDW
HENDRIK SFF VAN DER WALT

1 reviews | Active since Feb 2014

03 Apr 2015, 09:45

FNB totally incompetant

I have 30 different personal and business accounts on my banking profile at FNB. On the 1st of April I started receiving SMS's that my payments on one of my accounts are not honoured. Upon investigation I discovered that FNB Business banking deleted this account (with approx R400k in it) from my profile. For the last 3 days I received so many lies and ******** stories from FNB, but still my account is missing from my profile. Either FNB need the money more than I do or they are the biggest bunch of incompetant bankers imaginable. In the meantime my bank (FNB) is the sole cause of my creditworthyness, and my ability to succesfully manage my accounts, being destroyed. Who need an enemy if your bank is FNB?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Apr 2015, 09:53
Official
Hello HS vd Walt,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 662182.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)