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afrisurgical A

1 reviews | Active since Mar 2017

24 Mar 2017, 15:32

FNB TOTALLY Dishonest and ***********

<p>After my complaint two weeks ago I received a call - please listen to the recording. </p> <p> </p> <p>Was as told by an *********** person that everything was perfect. </p> <p> </p> <p>ToFNB :-) Urgent: Due to non-submission of FICA/KYC documents, a transactional hold has been placed on the accounts for THE ********* T. We want to help you unfreeze your account. Please contact us on ********** 405. Ref# *********xx. FNB a div of FRB Ltd.day I received this text. </p> <p> </p> <p> </p> <p>I ask ask once again for a competent and senior manager to deal with this. </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Mar 2017, 09:10
Official

Good day Mr. david khan

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***