ZI
Zaheer I
1 reviews | Active since Jan 2019
30 Jun 2021, 18:29
FNB Top up debt protection fee being charged to my account without my permission!!!!
This morning I woke up and my credit card was charged for a debt protection top up of 180.61. I did not sign any policy or accept any policy. Previously I had the same issue with FNB and they doing it again this time. I want my refund and such policy to be canceled effective immediately as it's theft and ********* behaviour by a bank I used all my life. No one has a right to debit your account with any fee like this without your permission. This needs to be stop now or else I will expose this on every social media platform. I will await a positive response and expect this response within 24hours or I will escalate this issue on every platform and on every level!!!
Helpful (0)
Replies (1)0
Replies (1)ZI
Zaheer I's updateReviewer Update
01 Jul 2021, 16:15Dear sir or Madam
Still nothing has happened I expect an email stating the above has been resolved or else I have no choice but to escalate further as this is not the first time this has happened to me by fnb. I want this canceled and my account refunded by the amount stated above.
No one has bothered to call or resolve this
Thanks!!
Still nothing has happened I expect an email stating the above has been resolved or else I have no choice but to escalate further as this is not the first time this has happened to me by fnb. I want this canceled and my account refunded by the amount stated above.
No one has bothered to call or resolve this
Thanks!!
ZI
Zaheer I's update01 Jul 2021, 16:15
Reviewer Update
Dear sir or Madam
Still nothing has happened I expect an email stating the above has been resolved or else I have no choice but to escalate further as this is not the first time this has happened to me by fnb. I want this canceled and my account refunded by the amount stated above.
No one has bothered to call or resolve this
Thanks!!
Still nothing has happened I expect an email stating the above has been resolved or else I have no choice but to escalate further as this is not the first time this has happened to me by fnb. I want this canceled and my account refunded by the amount stated above.
No one has bothered to call or resolve this
Thanks!!
