1 reviews | Active since May 2011
fnb took my money
on the morning of Tuesday 10 Feb i received a notification that R813.00 was paid into my account.i then went to a checkers outlet in herm**** and try to draw R 800 and it was declined to to insifficient funds,which i fail to understand as i received a SMS.<br> on wednesday i tried again as the R 813.00 was still reflecting in my account.and GUESS what still nothing.on Friday i went into the bank and the consultant advised the money was still there but the reason i could not draw it was because i tried to draw it before it cleared.<br> i can understand that but then the money is still there.<br> what got me angry and frustrated was that she said she will have to log a query and that that it will take a long time for me to get my money as there is a bag log!so FNB can just take my money and i have to sit back and accept that!!!!i would like this to be sorted asap !!!this is not the first time this has happened and have closed 2 of my accounts already
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 626059.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 626059.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
