TC
Tessa C

1 reviews | Active since Aug 2012

02 Jun 2017, 10:33

FNB took money from me without my consent

<p>They took money from me and refuse to contact me.</p> <p>They are also not answering the phone lines,</p> <p> </p> <p>I need someone to phone me and make sure that the money appears back into my account.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2017, 11:53
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)