FNB toll station 'tapping'

FNB and Trac announced in November that swiping of credit/debit cards would be abolished from 1 December at a number of toll stations on the N4 freeway. "Motorists at the Tap and go-enabled toll plazas are able to use a variety of payment methods, including:

Tap-enabled debit or credit cards (Europay, Mastercard, Visa)" Since introduction of the 'tapping' my debit card will not work ! After over an hour yesterday 'chatting' to FNB service line, I was advised that everything on my FNB account and card is in order and they suggested that debit cards were not enabled as was stated in the article. My card has been refused twice at each of the Diamond Hill and Middelburg toll stations and I have to resort to using cash which I find inconvenient. Can FNB or Trac advise on this as a matter of urgency, please.