FNB told me I am not BEE enough and slashed my credit

FNB double debits me without advising me first even during this pandemic, they then proceed to say I am not BEE to have credit so they slashed all my credit even though I keep up to date with all my payment and now when I log onto my app my bank accounts are all missing. Tried multiple times to get a hold of them but as usual their customer care is as bad as Telkom.

WORST BANK EVER IF ANYONE IS LOOKING FOR A SMALL BUSINESS BANK ACCOUNT OR A PERSONAL ACCOUNT DONT USE FNB