FNB together with compuscan are abusing their customers

I have been trying to acquire credit facility from FNB for months only to find out that they are using Compuscan. I tried to communicate with compuscan for months only for them to allow me to access my credit information after months. I have submit an online enquiry on some of the accounts yet I haven't received confirmation and correspondence on when this matter will be resolved. Unlike their competitors transunion who gives you a feedback on the status of you enquiry. Right now I feel stuck to advance my life because of compuscan. I have given them all the relevant information but still no reply.

As for FNB they called me to inform me that everything was sorted and I may now get credit facilities however when I apply on their app nothing is updated similar information still appears on my profile. When I tried to change other expenditures it rejected my request. I am still saying the information is incorrect and however that gave them this information isnot competent enough to compete on internal market and they are lazy costing FNB customers. Fnb is also to blame as all the relevant information was email to them with no reply.

I would like to say that FNB takes our queries lightly and continues use compuscan which supplies bad service. with that said thanks fnb for nothing and hello ABSA.