RJ
Rolanda J
1 reviews | Active since Aug 2022
04 Nov 2024, 20:57
FNB to update customer info under credit status
Very disappointing of FNB, after being a loyal customer for so many years. FNB is not updating their system accordingly, on my FNB app, under Navigate money>My Credit Status>Account in arrears reflects that I am in arrears with 4 of my accounts. This is inaccurate & unacceptable!
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Replies (1)RJ
Rolanda J's updateReviewer Update
10 Nov 2024, 08:36Hi,
FNB Navigate money has not resolved my query as yet. I am strugglin for a week now. They keep inaccurate & negative information on my credit status, under navigate money.
Irrespective their explanation, I am not happy & comfortable for the fact it is kept on my profile. May I pls have assistance.
Thanks
Rolanda
FNB Navigate money has not resolved my query as yet. I am strugglin for a week now. They keep inaccurate & negative information on my credit status, under navigate money.
Irrespective their explanation, I am not happy & comfortable for the fact it is kept on my profile. May I pls have assistance.
Thanks
Rolanda
RJ
Rolanda J's update10 Nov 2024, 08:36
Reviewer Update
Hi,
FNB Navigate money has not resolved my query as yet. I am strugglin for a week now. They keep inaccurate & negative information on my credit status, under navigate money.
Irrespective their explanation, I am not happy & comfortable for the fact it is kept on my profile. May I pls have assistance.
Thanks
Rolanda
FNB Navigate money has not resolved my query as yet. I am strugglin for a week now. They keep inaccurate & negative information on my credit status, under navigate money.
Irrespective their explanation, I am not happy & comfortable for the fact it is kept on my profile. May I pls have assistance.
Thanks
Rolanda