BM
Bongane M

1 reviews | Active since Jul 2012

31 Aug 2016, 11:01

FNB to FNB Payment not clearing

<p>I have a payment from an FNB Account to another FNB Account so that I can be able to pay month end accounts, I was told that FNB to FNB reflects instantly hence there is not Pay and Clear option for FNB to FNB. However the payment is not reflecting and today is the last day of the month whith means if the payment cannot reflect now then I won't be able to pay accounts and I will be charged interets for late payment.</p> <p> </p> <p>Please refund my the money if you cannot make the payment clear immediately. Unless you are going to pay the interests for late payments and address the defaults on Credit Bureaus. The payment Trace ID is: VODSQZH5YQ5C</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2016, 13:05
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)