FNB TO FNB - FUNDS NOT REFLECTING

Item: FNB (First National Bank)
Rating: 2
Author: JOHAN M

This morning 09h03 my fiance transferred R5000.00 from her gold fnb accoiunt to my platinum fnb account. Still now the funds are not reflecting. Fnb to Fnb is supposed to be immediate when done this early in the morning. Call center cannot help and say they must talk to my fiance first. I also have proof of payment which was verified on [URL Removed] Premier banking also cannot help because their phones just ring and ring. How is this possible. I also have a business account with FNB. I think I should have used a different bank. <br> <br> Not happy at all!!!

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Replies (1)

FNB (First National Bank)'s replyOfficial

28 Oct 2015, 11:13

Hello destructor82,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 799385.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply28 Oct 2015, 11:13

Official