1 reviews | Active since May 2016
FNB time to step-up...competitors are coming....
Twice I requested credit card dispute forms via in-app messenger, both times the format was unrecognizable on both my tablet and pc. I logged it online with my bankers on Friday, and still haven't received it. Pathetic!!! Just email me the forms!!!
Good Day Corne Coertze ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Corne Coertze ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***