KA
Karina A
1 reviews | Active since Dec 2010
08 Dec 2018, 11:36
FNB THREATHING CLIENTS VIA SMS
Wednesday I receive an SMS from FNB that they require tax information from SARS from me. Two days later they write another SMS saying my account will be frozen within 2 days. I am on a business trip and find this approach absolutely unacceptable. I have been a client for many many years and this is the way they communicate. It is shocking!!
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FNB (First National Bank)'s replyOfficial
08 Dec 2018, 12:00Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply08 Dec 2018, 12:00
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)