LL
Luan L

1 reviews | Active since Feb 2015

16 Feb 2016, 12:53

FNB threatens non client for payments

I got an sms from FNB stating that I owe them R3471. They threatened me with a debt collector and was all up in arms. Well cool FNB I would have gladly paid back your make believe money IF I WAS A CLIENT AT YOUR BANK!!!! I do not, I repeat not bank with you and I will make sure I will never bank with you. I need from the following. An apology. And a statement where you admit fault. <br> <br> Just to be clear again. I cannot owe you money, because I do not bank with you. I do not know of such an amount I owe you. I recommend you rectify this ;)<br> <br> Thank you

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2016, 14:26
Official
Hello Luanidas05,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)