RD
Ramola D

1 reviews | Active since Sept 2017

16 Jul 2019, 10:44

Fnb third escalation

Third follow up. No feedback from the manager from la Lucia mall after two emails to her re my bank charges. Also my account has changed with no one ordering my bank card???????? Extremely frustrating and inept service!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2019, 12:13
Official
Good day Ramola Debi, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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