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Ann D

1 reviews | Active since Mar 2015

21 Jul 2018, 11:46

FNB ******* in disguise

I am so fed up with FNB. I TOOK A temp loan of 3500... 30 days to pay back. Received 935 rand as gift... they deducted Half of loan amount before the loan amount had even been used up.. So technically they took back part of loan. I left it. The yesterday I receive R 1500 for my birthday.. 2hrs later they deduct 1300... So in esscence they offered ME NO SERVICEWHATSOVER... On my birthday they take ... great... I am so tired of FNB!!!!@

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 08:41
Official

Good day Ann,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)