TN
Tina N
1 reviews | Active since Oct 2019
09 Oct 2019, 14:33
FNB *******
I am appalled by the conduct of FNB,they put a hold on my account in July and since then i have been to the bank 3/4 times a week to try get a resolution with no luck.I have also asked the bank to close the account as it keeps getting money that i cant withdraw instead they just keep taking bank charges and not releasing the money or close the account
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
09 Oct 2019, 15:46Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply09 Oct 2019, 15:46
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
TN
Tina N's updateReviewer Update
11 Oct 2019, 11:18So after complaining about FNB I was contacted by a lady by the name of Kamo and given the Ref no.299232NF and told I will be called back but nothing,this morning I login to my internet banking and the account is no longer there and the money that was in the account is nowhere to be seen,this is after FNB already stole 20k from me.Im very curious as to what is FNB’s intentions and endgame with all this taking of my money
TN
Tina N's update11 Oct 2019, 11:18
Reviewer Update
So after complaining about FNB I was contacted by a lady by the name of Kamo and given the Ref no.299232NF and told I will be called back but nothing,this morning I login to my internet banking and the account is no longer there and the money that was in the account is nowhere to be seen,this is after FNB already stole 20k from me.Im very curious as to what is FNB’s intentions and endgame with all this taking of my money