RH
RENE H
1 reviews | Active since Jul 2011
25 Jul 2020, 09:03
FNB THIEVERY WITH EBUCKS
Why is that there are constant adjustments with my ebucks rewards???!!!! On the 7th July 2020 my ebucks reward was 8552.00 on the 23 July 2020 i received 1039.00 then on the 24 July 2020 FNB deducts 2078.00 ebucks from my account. I am utterly disgusted that this has happened. I spoke to Ndaniso on the 25 July 2020 and he advised that it was a system error. I refuse to accept this! If it had been a system error then all ebucks rewards members would have suffered. I feel this is an injustice to me as a loyal FNB account holder and I feel **** too. I am done!!
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Replies (2)RH
RENE H's updateReviewer Update
05 Aug 2020, 03:20I spoke to Ismael FROM THE EBUCKS DEPARTMENT WHO arranged reversals on my account as a goodwill gesture. FNB has now reversed the reversals and taken back double. I am now sick and tired. I have had 3 issues in 2 days that needed resolving!!!!!! What the hell is Going on at FNB???!!! I WANT MY MONEY BACK IN MY ACCOUNT BY TODAY. TWO AMOUNTS OF R1O4. 68 HAS BEEN TAKEN OUT OF MY ACCOUNT!!!!! I NEED THAT MONEY AND BY TODAY!!!
RH
RENE H's update05 Aug 2020, 03:20
Reviewer Update
I spoke to Ismael FROM THE EBUCKS DEPARTMENT WHO arranged reversals on my account as a goodwill gesture. FNB has now reversed the reversals and taken back double. I am now sick and tired. I have had 3 issues in 2 days that needed resolving!!!!!! What the hell is Going on at FNB???!!! I WANT MY MONEY BACK IN MY ACCOUNT BY TODAY. TWO AMOUNTS OF R1O4. 68 HAS BEEN TAKEN OUT OF MY ACCOUNT!!!!! I NEED THAT MONEY AND BY TODAY!!!
RH
RENE H's updateReviewer Update
05 Aug 2020, 13:50COULD A TEAM LEADER PLEASE CALL ME WITH REGARD TO THE ABOVE-MENTIONED?????!!!! I HAVE LEFT 3 MESSAGES FOR THE DAY AND NOT ONE PERSON HAS CONTACT ME!!!!!!! THIS SHOULD BE TREATED AS A HIGH PRIORITY AT THIS POINT AS I HAVE BEEN RUNNING AROUND WITH THIS SINCE LAST WEEK. YOUR AGENT ISMAEL MOHAMED IS DISHONEST AND I WANT THE CALL PULLED FOR THE 31ST JULY 2020 4.46PM. HE ARGUES ON WHAT WAS SAID ON THAT CALL I HAVE LOST MONEY DUE TO THIS!!!!!!!!!
RH
RENE H's update05 Aug 2020, 13:50
Reviewer Update
COULD A TEAM LEADER PLEASE CALL ME WITH REGARD TO THE ABOVE-MENTIONED?????!!!! I HAVE LEFT 3 MESSAGES FOR THE DAY AND NOT ONE PERSON HAS CONTACT ME!!!!!!! THIS SHOULD BE TREATED AS A HIGH PRIORITY AT THIS POINT AS I HAVE BEEN RUNNING AROUND WITH THIS SINCE LAST WEEK. YOUR AGENT ISMAEL MOHAMED IS DISHONEST AND I WANT THE CALL PULLED FOR THE 31ST JULY 2020 4.46PM. HE ARGUES ON WHAT WAS SAID ON THAT CALL I HAVE LOST MONEY DUE TO THIS!!!!!!!!!