TM
Thomas M

1 reviews | Active since Mar 2018

31 Mar 2018, 08:13

Fnb they serious wast people time they only thinking for themselves they broke my trust

Fnb funeral cover is wast of time this issue happen for second time last year December I took the cover from fnb on 21 Dec consultant promise me deduction is month end january but after 2 days they entertain my account I cancel the policy again 2018 I take the policy agreement is that they must deduct month end on 28 march 2018 they debit order my account my account know is on bad situation again they went on 31 March this fnb is wast of time serious I'm going to change this bank serious

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2018, 09:10
Official

Good day Thomas Makhuvele,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Life who will investigate and provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints Team

*** (option one)