1 reviews | Active since Feb 2018
FNB - They don't want your business
By close of business today - it will be a full week since we have submitted a home loan application to FNB. No response! On enquiry, we were told that the turnaround time is 2-3 days.... they obviously don't want our business, and we should stick with our own bank.
How can we help you? Responding to our application would be a good start!
Good Day
Angela Wild,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to Home finance and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Angela Wild,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to Home finance and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***