FNB theft

Good day

I have had issues with FNB since a year ago when we travelled abroad, I called FNB asking about about access for the slow lounge to which they agreed we would not pay anything

January came and my account was debited with a substantial amount, I fought I argued and nothing was done. I was not refunded

This year I changed jobs and requested that my debit orders be changed to the 2nd of the month, this was not done, my credit card still goes off on the 7th of the month. I was told I need to call FNB credit card division, if a person gets paid, the debit orders should go off the 1st or the 2nd

I arranged will all my other beneficiaries to do this as to which they did, I did an internal transfer from my cheque account to my credit card on the 1st, not realizing some of my debit orders would go off the second. Once again FNB charged me, All in all, FNB stole R800 from me including bank charges for the month

I have now resulted in to changing to Capitec bank, lower bank charges and better customer service

FNB will not ***** my Money again