FNB THEFT...

FNB is a den of *****s i went to withdraw Ewallet of R1300 ... on 7/10/2025 to make a withdrawal as i was processing the withdrawal as the atm stated (pls take your cash) suddenly the atm jammed and displayed DEVICE IN RECOVERY PROGRESS n released a receipt stating the withdrawal but the funds did not come out.I waited with confusion until the atm was ok n people started to withdraw but my money was gone even in my balance......i went to fnb the next day 8/10/2025 they gave me a form to fill which one of fnb helpers guided me on what and where to fill .I then kept getting sms's updating me promising me an agent call that never came...from 8th october to 20/10/2025 nothing i then went to fnb to find out the problem only to be told the money cannot be traced to this number(shocking)they say i filled two numbers my personal 1 for contact purpose and the 1 the money was designated to..they say i must contact wsb i told them they just gona send me back here as the funds were with fnb already none the less wsb was contacted about this issue indeed they sent me back to fnb as the funds were already with fnb...but fnb claims to cannot be able to trace the money yet i have their receipt showing a failed withdrawal from their atm at kwamhlanga cross....they called the manager but she was not friendly at all saying there is nothing they can do im wasting her time she had more important things to deal with even asked me to leave if thers nothing else.....fnb is a den of *****s they *****ing ewallets funds by jamming the atm machines as this is not my 1st awfull experience with them.....i want my money fnb your aim is to keep customers happy not to ***** from them.....I WANT MY MONEY all the resources i used coming there only to be told they cannot trace it ...computers dont lie some1 in there erased the trace and took the money for themselves it may not be much to you as fnb because u are rich...well im not and i have mouths to feed....i wont rest untill i get my money..im kenneth *** personal....Fnb atms problems belong to fnb and not me.If their atms malfunction its not my probem.Its the 24th of October today still not helped.They gave me back the form that i had filled and submitted Told me there is nothing they can do.R1300 is a lot of money.Iam not gonna take this lying down.all the pain and suffering from fnb topped with bad service .