FNB THEFT

<p>An amount of R11563.79 (Salary) was deposited into my cheque account as well as an additional R500. The total amount R12063.79 . A debit order of R365 (cellphone) was deducted along with an amount R99. I had a remaining balance of R11 599 which should have been R11 698. I called in on the 25 May 2017 to have the amount reversed and the consultant requested I call in the following day to have the amount reversed. I called in on the 26 th May 2017 to have the amount reversed and a consultant said that no such amount has been deducted. This is the same amount I requested to be reversed last month in April as well as for the proposed debit order to be cancelled.Please note that until this amount has been refunded I will escalate this to the authorities and open a case of theft as this has happened before. This is not the first time I've called your call centre and requested for unsolicited amounts/ debit orders to be reversed and stopped and has not been actioned as I've had to call back in for the next several months in order to re-iterate the previous call from the previous months. I expect my request to ne actioned ASAP as well as a detailed explanation of why I need to keep re-iterate the same things over and over. If this can't be resolved I'll be closing my account with you and going elsewhere as clearly this is a Joke to you.</p>