1 reviews | Active since May 2019
fnb the worst terrible ever
FNB how can we help you is a joke,They do a complete opposite of that.Incompetence and dishonesty must be their values.
FNB is the worst bank ever ,those people are so horrible,banking with them ,u will total lose your money .last month i went to soshanguve crossing to open a bank account ,when i get there i was told that i qualify for a credit card,but in order for them to proceed they need .my ita34,then told them that for now i am not interested as wont be able to supply with proof of payment ,again was told that i can apply for it after 3 months ,on the 26th of April i have transferred 11000 into my cheque account and i wanted to transferred 3000 to my saving account ,accidental i have transfer 3000 to my cheque account that i was not even aware that i have, then i went back to the branch to ask can they please reverse that money back to my cheque account as i was not aware that its not active ,i also requested a contract or agreement where i have signed for that credit card as they fail to provide me with valid quotation with my signature on it,today i have received a sms ,that was told in order for me to active my credit card need to login online ,and i did that so when i was suppose to swipe or transfer my 3000 back to my cheque account still says its not active ,i have being trying to call fnb credit card department since in the morning they keep on transferring me all day,fnb is just like anc *****ing from the people.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
