1 reviews | Active since Oct 2017
FNB the worst service I ever!
Why does one first need to complain on social media before you get any assistance from FNB?
I had an enquiry (where money was deducted from my account and I have disputed it), was meant to get feedback last week Tuesday / Wednesday, but still nothing received!
When you call the call center, they keep on transferring me. Why do you have a call center if none of the staff is capable of doing the work?
Good Day Carike Wessels ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Carike Wessels ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***