RP
Raymond P

1 reviews | Active since Apr 2015

02 Dec 2016, 18:39

FNB, the worst service ever

<p>FNB offers the worst customer service ever. they do not keep their promises. they keep on shifting the blame, sending you from corner to pillar. It doesn't even matter at what capacity you're acting on whether private client or business the service sucks big time. FNB is officially my worst bank. I have been holding online for 30 min now. at 06h30, 02Dec16.</p> <p> </p> <p>Masepa a FNB.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2016, 08:42
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)