1 reviews | Active since Aug 2015
FNB the worst online service
<p>Hi</p> <p>Find herewith the following reference numbers [REF: ********** 3_ ********** 32] [ REF_ ********** ] [REF: ********** 9_ ********** 04] ********** 6274 [REF: ********** 0_ ********** 24]</p> <p>We are in May 2017 now, I have 3 months(from March 2017) trying to open up a business account (Seth of Za) with you, i was told to deposit some funds into the business account of which I had done, To Date I have not been registered for online banking and I have submitted multiple request on your website. Who do i need to speak to in your company so that my complaint can be met with urgent attention and resolution.</p> <p>I was promised I will be contacted by your courier company to receive my business card, I have not even received a call to date.</p> <p>Does it take 3 months to apply for a business account with FNB?</p> <p>Does it take 3 months to get registered on FNB's online banking services?</p> <p>I am disappointed by the FNB's online services and yet it is said to be made to make our lives much more easier.</p> <p>I have heard or was made to believe that you offer the best services with regards to online banking.</p> <p>My experience so far says otherwise.</p> <p><br />Can I please get someone with Management Authority to attend to this matter and please send me my Business card by Friday this week (26.05.2017)</p> <p>My Contact details are </p> <p>Inform your delayed Courier company to deliver the card to: BMW FINANCE BUILDING<br /> 1 Bavaria Avenue,<br /> Randjespark Ext 17,<br /> Midrand,<br /> 1685</p>
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
We apologise for any inconvenience caused. Your reference for the above complaint is ***
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
We apologise for any inconvenience caused. Your reference for the above complaint is ***
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
