FNB The Worst of All Banks

1 - FNB Loans - keeps debiting my account early even after they were informed of my salary date on numerous occasions - I never consented to earlier debits - this is a DECEMBER 2018 issue due to holidays 2 - FNB Loans - The same issue has been occurring for 5 months after I changed my debit order date from the 25th to the 01st of each month - I have been paying penalty fees for 5 months due to FNB's negligence 3 - Private Banker - my private banker never answers my calls, emails or online requests - what am I paying for? My account fee is R395 per month for no service 4 - FNB Connect - I have 4 sim cards with FNB (2 data and 2 voice) - both the most expensive options - the data sims increased in price from R245 p/m to R 320 p/m - this is a ridiculous increase for a below-standard network connection that occasionally works and more often than not fails 5 - FNB Connect - Debit orders were moved 5 months ago to 01st of each month from the 25th of each month - this has not been adhered to since I requested it AND the request was confirmed

FNB has cost me a couple of thousand Rand over the last 5 months due to this negligent behavior, ********* debit order practices and lack of respect for me as a customer.

Queries go unanswered, requests fall on deaf ears, confirmations off changes to debit orders are false and I am paying for it financially as well as with my credit rating.

Having been a loyal and dedicated customer of FNB for 10 years, I really would have expected better.

I will be moving all my accounts to the lesser of the evils.