1 reviews | Active since Dec 2015
fnb the worst for online pay website start ups
after a few years abroad, i came back to SA, and after months and months of creating a online business, and ready to launch, the only thing i needed was a merchant id, just a few digits so i can accept online payments. I'm not asking for the world, I'm not asking for a loan or a overdraft which is ALOT easier to obtain, i just need that few digit code to put into my pay gate so i can accept payments, and what do they do, they decline the request and don't give an answer, and when i phone, they need me to have more credit open so they can track it! what the hell does that even have to do with accepting payments. what they basically is saying, take your new business, and throw it in the trash, because we won't help you. first thing on monday I'm going to the other banks, telling them what I've been through at fnb, and provided it goes well, cancel my business account with fnb immediately. and in the future, anyone i develop pay websites for i will warn them about fnb and to rather go somewhere else. this is ridiculous. i now have great website, marketing strategy ready to go, and my website is laying dormant in cyber space ALL BECAUSE OF FNB!!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827533.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827533.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
