FNB - THE WORST BANK IN SA!!!!!

I have numerous complaints against the worst bank of SA! Yesterday 3 *****ulent transactions went off my account. I then received a message to advise suspicious activity on my account. I report ***** on the app and then nothing. I'm livid that these transactions were allowed on the account even though there are no funds available. FNB will return a debit order that has been authorised but allow suspicious transactions to be APPROVED!!!!! I have been on secure chat from 6:58am this morning to get this reversed ASAP. I got transferred to Thamsanqa at 7am explained the situation and then at 7:35am I was referred to Raessa. Once again, I explain my predicament and get rerouted to Nonosa at 7:46. I then call the ***** line from my app for help and get disconnected twice. Utter incompetence all the time. I'm beyond frustrated now. This isn't the first time an unauthorised transaction went off my account which FNB didn't help me either.