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Tanya V

1 reviews | Active since Oct 2015

31 Aug 2018, 11:44

FNB the worst bank for SMALL BUSINESS

I have a small business account with FNB. I bank between R30 000.00 - R40 000.00 a month. My banking fees are R650.00 average per month (note no overdraft).... That is shocking. My boyfriend has a Premier Account with FNB and ony pays R209.00

Also FNB structured the ebuck rewards in such a way that it is impossible to earn anything if you dont have a bond / overdraft / Credit Cards etc.

FNB use the be the best bank but lately when you call the call centre it feels like they doing you a huge favor to assist you. They are expensive and have no benefits anymore.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2018, 15:01
Official

Good day Tanya,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Business Banking for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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