1 reviews | Active since Feb 2017
FNB the worst bank ever and a complete ripoff
<p>I am utterly disgusted with FNB's service and the way they treat their clients. Each and every time they pull off amounts from my cheque account which have not been authorised by me. I had loans previously which i was unable to pay due to being unemployed. I have made payments arrangements of R250 a month. Yet you guys have the ordasity to pull off thousands out of my bank account and then when i lodge complaints you want to refund. I have a family to support and who gives you the right to just deduct as you please. This needs to stop. I require my refund asap of the R1000 you have deducted. Thuis needs to stop im glad ill be closing my account with fnb and will never bank there again. Capitec cares FNB does not.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
