TV
Tanya V

1 reviews | Active since Oct 2015

21 Feb 2018, 07:57

FNB THE WORST BANK EVER

I have a 2 business accounts with FNB and a savings account. Last night my funeral policy of R204.23 was debited ... the debit was reversed immediately at a charge of R185.00. This morning I noticed it and transferred the money from my savings account. FNB I HAVE MONEY IN MY SAVINGS ACCOUNT!!!!!!!

I dont know why I still bank with FNB it is the worst bank ever. They dont even give you time to transfer money into the account . My mom has terminal cancer and now my funeral policy was returned.

I have a personal account with Nedbank. Nedbank sends you a sms and gives you 24 hours to deposit funds into your account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2018, 09:00
Official

Hello Tanyav777,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***