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Gregory O
1 reviews | Active since Dec 2018
31 Dec 2018, 14:39
FNB the worse bank ever
This worse experience ever when FNB say the make banking simple it is the biggest lie the advertise I app**** for a loan at trade route branch Lenasia on 24 December 2018 since then I called the call center every day to find out if my loan paid the keep telling me about a back log today is the 31 December we have a funeral tomorrow and yet nothing i just called and hold for an hour a lady name Roshan answered and drop the call when she heard it was me I'm supposed to move my salary to FNB end of Jan but after this worse experience I don't know.
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Gregory O's updateReviewer Update
31 Dec 2018, 15:15This is really the worse service ever I just spoke to ziananda she put me on hold dissipeard and gave me Mavin debruin that told me the can't help is new years eve this bank mara
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Gregory O's update31 Dec 2018, 15:15
Reviewer Update
This is really the worse service ever I just spoke to ziananda she put me on hold dissipeard and gave me Mavin debruin that told me the can't help is new years eve this bank mara
FNB (First National Bank)'s replyOfficial
02 Jan 2019, 10:33Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply02 Jan 2019, 10:33
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)