ZM
Zinhle M

1 reviews | Active since Jul 2009

11 Aug 2016, 00:37

FNB the *******

<p>FNB closed my child account without notifying me and put the money into their own account. I CALL THAT *****ING. While I am alive. I have a notify me but when the money was going into their account nothing no information at all. What made me so sad is that their reason for closing the account was it was inactive when they were the ones who decided not to update that particular account. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Aug 2016, 07:04
Official

Good Day Mrs Mabasa,

Thank you for taking my call earlier

please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 988987

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)