HM
Hirrah M

1 reviews | Active since Mar 2019

05 Mar 2019, 12:07

FNB - THE SMART *****!!

FNB and their Ewallet Looting your Money Ewallet has been almost revolutionary. that's until FNB in particular saw the opportunity to MILK the poor...again! on several occasions I have sent and received money through Ewallet. And these are small amounts, not more than R500. Max was R1200. in one case I could not withdraw R250! only allowed R200. And now to add insult to injury the ewallet information Centre tells me there was not enough money in the ATM! REALLY...SAME ATM/S where I queued again to withdraw R1500 with my Bank card! This is how the Vampires are cashing in: in one of my cases R250 I could only withdraw R200! that's your…See More Like · Reply · 1m

HIRRAH

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 13:03
Official
 Good Day,

Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

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