FNB_the poor service delivery continues.,

FNB.....your service levels are still going down and your banking fees increase every year. I am a premium account holder, yet getting assistance through any of your channels is a nightmare. I am still recovering from your pathetic service last week friday when your system was down - on the 1st of July. How reliable.

This morning I received a notification through your APP that my card has been delivered to me today. What card? Not one of my cards are close to expiring, neither did I request a new card. And no card has been delivered to me today.

Is this a ****, do I need to be worried. And guess what....I am not going to contact your team of bankers or you card division to follow-up regarding this. I have better things to do with my time and I am not prepared to speak to a Bot.

You will sort this out. Have a back-bone and give a public reply. I would love to hear and share your reply.