FNB the ****pest bank ever

FNB (FIRST NATIONAL BANK) Worst nightmare ever, hope you never experience the pain they caused. You must be careful of them and their bank and their notorious ethics. They will make u take a loan with them, when paid up make you phone around in circles and not update your credit bureau which will affect your chances of getting further loans , home loans, car finance and any other type of loan you want. You will calls in numerous times, be made promise to update and it just will not happen. You will have to phone again a year later for the same complaint. You will have to make about 10 phone calls, wait 50 minutes while being put on hold to escalate their incompetence to a senior manager, when the manager answers 50 minutes later after being on hold with ****py music be told they cannot divulge information to you - it is TOP SECRET - & they will call you back, by the way, this is already call number 8 or 9 to FNB a year later. They will promise you they'll call you back, agents/ managers/ all staff. But guess what, you not gonna get called back. You will wait another two months and then go to hello peter to shame them and their ****py system or way of working. Now one resorts to hello peter then who knows maybe things start happening. Two months after a reference to update credit bureaus still nothing done. Dozens of calls made. Lots of money spent on airtime and they will still give you no joy.

You have plans to buy a property, you have plans to by a car, you have plans to do stuff --- Take my advice stay away from FNB for anything, small or big You will get messed around and treated like the only way u can reach them is by phoning them and waiting in long queues on the line only to have no joy and your queries not resolved.

Try using their banking app secure chat, they tell you your complaint is in progress, that's it, no further comments or progress. U will chat on their banking app secure chat and send messages like a mad person, like you talking to yourself asking questions, making suggestions, looking for attention or looking for answers, forget about it man/woman, you wasting your time. Look for numbers on their websites, guess what , you not getting any numbers for anyone to help in your situation. You will just call and be told - its in progress and then you say but i was told 60 days ago when i logged this it will take 10 days, they will say it's gonna take ten more days or another 14 days but each time you call the amount of days become more and more. They do not divulge whats happening in the background coz they dont have access to these systems or information, can;t help you further and thats it you must just be happy you again spoke to a person of fnb or at FNB for tha day and carry on as if things are gonna happen and they will not - you will wait a few weeks and realise these guys just say stuff to get rid of you on the phone or on their secure chat - It is your right to have these issues resolved but guess what , you have no rights , you must suffer under their pain and superiority for as longs as they feel or choose seems fitting to them, unitl they decide enough is enough..

Do yourself a favour, take a fools advise and learn from the mistakes of others, stay away from this bank If they offer you something, run like the wind and go to Absa / Capitec / African BAnk / Nedbank / Standard bank, but run like the wind. Even go to a mashonisa, it will be better.

I have banked with all banks and by far this is the worst, they even worse than mashonisas.

For them its nothing, for you it means going forward but because of affordability and un-updated info they will make you suffer and squeel like your an animal. But they good enough to borrow you money and now you not good enough to show other creditors how you have paid them up.

I hope non of you have to experience this **** from the most ********* bank you can find with their systems and complications and ways of wasting people's time and effort to do things the good way, they will just mess your life up.

Take a fools advise, open your eyes and learn

One's stuff is still not updated, worst bank ever. Run like the wind my friends, run and stay away.