1 reviews | Active since Oct 2017
FNB The only Bank that Punishes you for not using a smart Phone : eBucks Rewards
Why am I being punished for not having a smart phone or FNB Banking App. I cannot earn my eBucks due to not having an FNB Banking App installed on my phone. This is really unfair and the business needs to reevaluate this business rule.
Wth so many disadvantages or distraction that comes with a Smart Phones, If you Bank with FNB you are forced to have it else you will not earn your rewards. This should be against the law, this is like in the past where if you did not have your dom pass you are punished I suspect the rule was implemented by the same people.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)